Refund & Cancellation Policy

1. Cancellations

• Membership: You may cancel your membership at any time by contacting us. Cancellation stops future renewals; the current paid period remains active until it ends.
• Events & workshops: Cancellation requests must be received at least 48 hours before the event start time to be eligible for a refund.
• To cancel, email neel@pyccommunity.com or message us on WhatsApp at +91 94286 01039 with your name and payment reference.

2. Refunds

• Event/workshop fees are refundable in full if cancelled at least 48 hours before the event. Cancellations within 48 hours, or no-shows, are non-refundable.
• Membership fees are generally non-refundable once the membership period has begun. If you cancel within 7 days of a new payment and have not yet used any paid member benefits, you may request a full refund.
• If an event or service is cancelled or rescheduled by PYC and you cannot attend, you are entitled to a full refund or a credit, at your choice.
• Duplicate or erroneous payments are refunded in full.

3. How to request a refund

1. Email neel@pyccommunity.com with the subject “Refund Request”, or message us on WhatsApp.
2. Include your full name, registered phone/email, the payment amount, date, and Razorpay payment/order ID.
3. We will review and confirm eligibility, usually within 3 business days.

4. Refund timeline

Once approved, refunds are initiated through Razorpay to your original payment method. Depending on your bank or payment provider, it typically takes 5–7 business days for the amount to reflect in your account. PYC is not responsible for delays caused by banks or payment networks beyond our control.

5. Contact us